婷婷综合国产,91蜜桃婷婷狠狠久久综合9色 ,九九九九九精品,国产综合av

主頁 > 呼叫外包 > 行業(yè)新聞 > CRM呼叫中心inbox的調(diào)試步驟

CRM呼叫中心inbox的調(diào)試步驟

POST TIME:2021-10-14 16:35

Sent: Wednesday, January 2, 2013 4:46 PM

Frist we can find when search executed, it calls view ‘ICCMP_INBOX/InboxSearch’ inside component
ICCMP_INBOX, Event handler: ONSEARCH.
Let’s test this with category ERP Sales Order TA

clipboard1

First it calls search event here you can see parameter for category is TA:

clipboard2
clipboard3

Here query object is ref to CL_CRM_AUI_QUERY_SERVICE

clipboard4

When perform search, first it checks if underlying DB is HANA or not, as my test is running on QD3, so it’s not HANA.
施瓦性格 maybe you need2 look into this section, see if we gonna use this block of code to retrieve data on HANA.

clipboard5

For normal DB search, first it gets generic BADI definition and get all class definition for all categories:
clipboard6
clipboard7

Next it determines filed used for ordering, if no specific column specified, posing data will be used for ordering:

clipboard8

Next you will find several section for different types of categories, first one is OneOrder and second one is workflow workItem, so in our implementation we may need to add one more block of code to handle social data.

In our testing case, category falls into section “ERP Sales order”, so it calls method get_erp_query_result
to get search data (This method is defined in class CL_CRM_AUI_QUERY_SERVICE, so if we need to add our social data in, must define new method in this class to call internally.

clipboard9

Inside get_erp_query_result method, it first calls badi for customizing.

clipboard10

Next it calls bol query service to get bol entity collection having category defined as ‘TA’, here it only get item uuid for each item. Later on it calls badi for after search customizing before retrieving detailed info for each item.
As category ‘TA’ falls into ERP Order, so next it create object with class type CL_CRM_AUI_ERP

clipboard11

And next you can see the object class type ‘CL_CRM_AUI_ERP’ is actually our bol object used to retrieve
ERP Order.
clipboard12

標(biāo)簽:阿克蘇 遼源 玉溪 安陽 佳木斯



收縮
  • 微信客服
  • 微信二維碼
  • 電話咨詢

  • 400-1100-266
主站蜘蛛池模板: 乐清市| 唐海县| 西盟| 东安县| 延安市| 开阳县| 图木舒克市| 七台河市| 当阳市| 张家港市| 阜康市| 屯留县| 绥江县| 塔河县| 宜兰县| 正蓝旗| 科尔| 从江县| 汤原县| 泸定县| 上蔡县| 大厂| 庆安县| 奉节县| 海兴县| 滨海县| 鱼台县| 普兰店市| 双江| 上虞市| 灵台县| 珠海市| 沧源| 志丹县| 彰武县| 张掖市| 阆中市| 浦东新区| 晋城| 土默特右旗| 东乌珠穆沁旗|